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🔴 Major Outage | 🟠Partial Outage | 🟢 Operational
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SurePrep is a provider of 1040 tax preparation automation software that offers solutions to streamline workflows for tax professionals and taxpayers.
SurePrep offers features such as mobile app photo scanning, e-signatures, automated document retrieval, and a workpaper management system to enhance efficiency and reduce data entry.
SurePrep is used by a wide range of clients, including three of the Big 4 accounting firms, seven of the Top 10 firms, and approximately 2,000 small- to mid-sized firms.
SurePrep improves client experience by providing modern conveniences like mobile document upload, automated document request lists, and electronic delivery of completed tax returns.
SurePrep addresses issues such as workload compression during peak tax season, inefficient document management, and excessive data entry by offering a fully digital workflow.
SurePrep works best for firms that collect client information upfront and process returns without requiring clients to visit the office, ensuring compatibility with its 1040 tax automation solutions.
A: Major outages are rare, occurring only a few times a year. Minor issues can happen more frequently.
A: Most outages are resolved within a few hours. Extended outages lasting more than a day are extremely rare.
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